XCenter: Module 5: How Trauma-Informed Care Can Support Individuals and Family Members (Survivor Perspective) (Free Viewing)

Join Lee Frost as we explore aspects of short and chronic trauma and its impact on individuals.  When individuals seek care, it is important to understand what may or may not be visible and how that can impact how a person experiences medical care.  In this module, we review some of the most important body and brain systems that are impacted by trauma and how to help the individual.  Specific resources and coping techniques are also presented.

Learning Objectives:

  1. Learn to differentiate between impact of short and chronic trauma.
  2. How to assess and apply Window of Tolerance to situations with individuals.
  3. Define and provide examples of how to use Glimmers and other methods of managing complex trauma to help people who are seeking care.

1.0 Ethics/J.E.D.I. BCPA CE

About The Presenter:

Lee Frost

Marketing Operations Manager, Institute for Healthcare Improvement

Patient Advocate, The Sinsemillier

Lee Frost

Lee Frost is a digital strategist who has worked in healthcare for ten years. As someone who lives with complex post-traumatic stress disorder (CPTSD), she hopes to improve healthcare by sharing insights from lived experience. She runs a website about CPTSD, trauma-informed care, and menopause called The Sinsemillier. Lee has a BA from UMass Boston and a master’s from Harvard Extension School. An artist and author of several novels and short stories, she lives in the Boston area.


About The Moderator:

Malynnda Johnson, PhD, MA, BCPA

Dr. Malynnda Johnson is an associate professor in the Department of Communication, teaching primarily health communication and media studies. She completed her PhD in 2012 at the University of Wisconsin—Milwaukee. Currently, she teaches interviewing and counseling, persuasion, interpersonal communication, health communication, media criticism, and cross-cultural communication.

Additionally, she has recently launched her consulting firm, Compassionate Navigation LLC. There, she actively works within the medical field, offers consults for patient advocates, and helps patients and families navigate the difficult conversations they face. While she works with anyone in need, she often works with minority groups such as neurodiverse and LGBTQIA+ populations. When she is not writing, teaching, or serving her community, she is frequently found with her two dogs hiking or camping in the woods of Indiana.

Dr. Malynnda Johnson

Course Curriculum

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