XCenter: Module 4 - Understanding and Recognizing Trauma in a Healthcare Setting (Free Viewing)

This module is focused on helping advocates and patients understand how healthcare systems recognize and treat trauma.  We explore the difference between toxic stress and traumatic stress and its potential after effects.  You will also learn the roots of trauma and specific questions to ask at the beginning of a provider visit.

Learning Objectives:

  1. Language and skills to identify trauma to help in navigating care
  2. Explaining terms including medical trauma, trauma-informed care 
  3. What healthcare systems are doing to address trauma 

BCPA CE Credit: 1.0 Ethics/J.E.D.I. CE

About The Presenter:

Annie Lewis-O’Connor PhD, NP, MPH, MSN

Founder and Director C.A.R.E Clinic

Director, Research and Innovation Center for Nursing Excellence

Instructor, Harvard Medical School

Dr. Annie Lewis-O’Connor is a Pediatric and Women’s Health Nurse Practitioner.  She is the Founder and Director of the C.A.R.E Clinic (Caring Approach to Resilience & Empowerment) at Brigham and Women’s Hospital. This clinic is committed to providing patient centered and trauma-informed health care to people who have been intentionally harmed by trauma, violence and abuse. Dr. Lewis-O’Connor addresses violence from four pillars: Research, Policy, Education, and Clinical practice. Dr. Lewis-O’Connor is published in peer-reviewed journals and academic books on the topic of violence against women and children, trauma-informed care, and the effects of trauma, violence and abuse on health. Her current research is focused on measuring Trauma-Informed Care models of care in adult health care settings and exploration of best ‘screening’ (inquiry) methods for trauma, violence and abuse.  Since 2012 Annie has served as Co-Chair of the Committee on Trauma- Informed Care. She served as Chair of the National Health Collaborative on Violence and Abuse advancing policy and clinical practice for survivors of violence and abuse. She is a Robert Wood Johnson Clinical Scholar alumna. She received her Master’s in nursing from Simmons College in Boston, Master’s in public health from Boston University and her PhD from Boston College.


About The Moderator:

Malynnda Johnson, PhD, MA, BCPA

Dr. Malynnda Johnson is an associate professor in the Department of Communication, teaching primarily health communication and media studies. She completed her PhD in 2012 at the University of Wisconsin—Milwaukee. Currently, she teaches interviewing and counseling, persuasion, interpersonal communication, health communication, media criticism, and cross-cultural communication.

Additionally, she has recently launched her consulting firm, Compassionate Navigation LLC. There, she actively works within the medical field, offers consults for patient advocates, and helps patients and families navigate the difficult conversations they face. While she works with anyone in need, she often works with minority groups such as neurodiverse and LGBTQIA+ populations. When she is not writing, teaching, or serving her community, she is frequently found with her two dogs hiking or camping in the woods of Indiana.

Dr. Malynnda Johnson

Course Curriculum

Start Next Lesson Understanding and Recognizing Trauma in a Healthcare Setting